Wednesday, August 20, 2008

Making mockery of Government slogan JAGO GRAHAK JAGO telling every customer BE A SMART CUSTOMER (advertisement by Ministry of Consumer Affairs

Imagine a same brand, same quantity, same packing having double MRP (Maximum Retail Price) in Mall then the MRP it has for selling in small retail counters.

Company with the name Priya Biscuits in connivance with big malls have went to an extent that their product Coconut Crunch, with pack weighing 350 gms and same packaging and contents has an MRP of Rs. 35/- which is sold in Big Bazar, where as the supplier who caters to the small retail shops has the same product with same quantity and pack being offered to small retailers with MRP printed on the pack as Rs. 20/-.

Here the Big Bazaar is offering scheme One Free on the purchase of one pack with their bill showing the NET SAVING on purchasing from Big Bazaar as Rs. 35/-.(is this the genuine saving a customer has done?)

Is this the scheme or fooling on the innocent customers ? is this the progress being made by the Government Department who is all out to educate customers through the advertising spending lakhs of rupees and doing nothing to curb such cheating being done by such big retails and companies ? Customers are under the impression that they have saved 50% by buying from malls and the impression is created that small retailers are cheats as they don’t pass the schemes.

We have with us both the packs for your information and also the bill issued by Big Bazaar who is shouting from the roof top that they offer a huge discounts. We have attached with this email a photo file consisting of Pack photos with its bills.

Kindly take action on the war footing as we feel that no one should take customers for granted.

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